i) Platform Navigation Guide

1. Accessing the Course

• Visit the course platform(E-Learning/LMS) homepage or programs and log in using your registered email and password.

• Go to the “My Courses” tab on the top navigation bar.

• Select “your course” to enter the course dashboard.

2. Course Dashboard Overview

• Overview Tab: Displays course announcements, weekly objectives, and instructor updates.

• Modules Tab: Organized weekly content including lectures, readings, and assignments.

• Assignments: Upload and manage submissions.

• Discussions: Participate in weekly prompts and interact with peers.

• Grades: Check feedback, scores, and progress.

3. Navigating Lessons and Materials

• Click on each week/module to open lessons.

• Watch videos inline or in fullscreen mode.

• Download supplementary materials like PDFs and templates.

4. Using Communication Tools

• Access instructor messages through the “Inbox” feature.

• Use the “Discussion” board to post queries or collaborate with peers.

ii) Technical User Guide

1. System Requirements

• Supported Browsers: Latest versions of Chrome, Firefox, or Safari.

• Internet Speed: Minimum of 5 Mbps for smooth video playback.

• Hardware: Desktop/laptop (preferred), tablet, or mobile device.

2. Common Technical Issues & Fixes

• Login Issues: Click “Forgot Password” to reset credentials.

• Video Playback Errors: Clear browser cache, disable browser extensions, and ensure JavaScript is enabled.

• File Upload Errors: Confirm file format (PDF, DOCX) and keep size under 10MB.

3. Using Course Tools

• Download and install spreadsheet software like Excel or use Google Sheets for assignments.

• Use built-in PDF readers to access reading materials.

• Use Zoom or the integrated webinar tool for live sessions.

4. Support and Help

• Access the “Help Center” tab for FAQs and troubleshooting.

• Contact technical support at odel@sedneyinstitute.ac.ke/WhatsApp:0114849701/Live chat

iii) Learner Activity Completion Guide

1. Tracking Course Progress

• Use the progress bar on the dashboard to view completed modules.

• Each activity will be marked with a checkmark upon completion.

• Review the “Grades” tab for a summary of completed tasks.

2. Weekly Task Checklist

• Watch all lecture videos and complete assigned readings.

• Participate in at least one discussion post and respond to peers.

• Submit any weekly assignments or quizzes by the posted deadline.

3. Assignment Submission

• Navigate to the “Assignments” tab.

• Click the relevant task, upload your file, and click “Submit.”

• Review confirmation message to ensure upload success.

4. Capstone Project Completion

• Start early on the capstone 

• Follow project guidelines provided in the module.

• Submit the final project before deadline for evaluation.

5. Earning the Certificate

• Complete all modules and required assignments.

• Pass all quizzes and the final project.

• Download your digital certificate from the “Achievements” or “Certificates” tab.