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The return policy for Courses offered by the Sedney Institute

Sedney Institute's online return policy would outline the terms and conditions under which students can request refunds or make changes to their course enrollments .Here are some common elements that such a policy might include:

  1. Eligibility for Refunds:

    • Full Refund: Available if the request is made within 7 days of enrollment and before the course has started.

    • Partial Refund: Available if the request is made after the course has started but within the first week or two of the course.

    • No Refund: After 2 weeks or if a significant portion of the course has been completed, refunds may no longer be available.

  2. Procedure for Requesting a Refund:

    • Submission of Request: Students must submit a written request (via email or an online form) to the institute's administration.

    • Required Information: The request should include details such as the student's name, course enrolled in, date of enrollment, and reason for the refund request.

  3. Processing Time:

    • The refund will be processed within 30 days of approval of the refund request.

  4. Course Cancellations by the Institute:

    • If the institute cancels a course, students are entitled to a full refund or the option to transfer to another course.

  5. Transfer and Credits:

    • Options for transferring to another course or receiving credits for future courses instead of a refund.

  6. Non-refundable Fees:

    • Admission fees is non-refundable.

The return policy for products or services offered by the Sedney Institute

The return policy for products or services offered by the Sedney Institute  include the following key elements:

  1. Eligibility for Return:

    • Products/services must be returned within 30 days from the date of purchase.

    • The product must be in its original condition, unused, and with all original packaging and documentation.

  2. Process for Returning Items:

    • Customers must contact the Sedney Institute’s customer service to initiate a return.

    • A return authorization number or form may be required.

  3. Refunds and Exchanges:

    • Refunds are generally processed to the original method of payment.

    • Exchanges may be offered for defective or damaged items.

  4. Non-Returnable Items:

    • Certain items may not be eligible for return, such as digital products, services that have been rendered, or personalized items.

  5. Shipping Costs:

    • The customer bears the cost of return shipping unless the item is defective or incorrectly shipped).

  6. Proof of Purchase:

    • A receipt or proof of purchase is required for all returns and exchanges.

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